As a Microsoft Gold Certified Partner, PC Works Plus is ready to provide your business with expert skills in the following areas.
Standards based network engineering
- Exchange Server 2007
- SQL Server 2005
- Small Business Server 2003
- Virtual Server
- Windows Server 2003
- Windows Server 2003 Terminal Server
- Windows Storage Server 2003
Business solutions expertise
- SharePoint Server
- Windows Mobile interface with Exchange 2003/07
Our industry-leading Managed Services provide our customers with the greatest level of support and security. Our exclusive ITCare™ Service offering provides the following features:
Monitoring Services
- 24X7 Availability & Alerting for Errors and Events
- Drive Space
- Asset Inventory
Security Services
- Microsoft Patch Management
- Managed Antivirus and Antispyware
- Security Administration
- Backup Monitoring and Administration
- Hardware Change Notification
Maintenance Services
- Remote Server Administration
- User Account Administration
- Printer Management
Support Services
- Client Service Portal
- Phone & Email Support
- Remote Control Support
- Onsite Support
Advanced Support Services
- Guaranteed Response Times
- Monthly Management Reports
- Periodic Executive Report & Review
- Annual Technology and Inventory Review
- Disaster Recovery Planning*
- Disaster Recovery Imaging*
- Server Disaster Recovery*
- Firewall/VPN/Router Management*
- 24 Hour Emergency Service*
- Anti-Virus Software Service*
- SPAM Filtering of email*
*These services are optional with some of our ITCare Service plans. Ask for details.
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